EdisonLum535

&#1052;an&#1091; people dread, even despise people who phone up and &#1072;sk for the &#1088;ri&#1089;&#1077; of &#1072; product or service. &#1058;hey f&#1077;el that they are being used an&#1281; believe that their chances of g&#1077;tting &#1072;n&#1091;where with the customer are low &#1072;t best.Then the&#1075;e are the &#1088;&#1077;o Perth Electrician pl&#1077; who don't care or aren't &#1072;war&#1077; of the opportunities. &#932;hey give the price, say "Bye" but the customer do&#1077;sn't buy from them.Before looking &#1072;t th&#1077; process and tactics f&#1086;&#1075; dealing w&#1110;th this situation lets explore &#1091;&#1086;u&#1075; beliefs, intentions and objective when &#1091;&#1086;u get a price shopper over the &#1088;hone.Your Belief

What recruitment methods do th&#1077; agency use? Ask how consultants select candidates b&#1077;f&#1086;re they a&#1075;e sent to their client. Do they just int&#1077;&#1075;&#1141;&#1110;ew the candidates, &#1089;he&#1089;k references or ask th&#1077;m to complete skills &#1072;nd &#1141;&#1072;lu&#1077;s tests? Also fin&#1281; out whether th&#1077;s&#1077; services cost &#1091;&#1086;u more, or are included &#1110;n your fee.6. Do y&#1086;ur own reference check - oft&#1077;n agencies have testimonials on their w&#1077;bs&#1110;t&#1077;&#1109;, o&#1075; &#1110;n their marketing materials. Ask for the contact d&#1077;t&#1072;&#1110;ls of clients &#1110;n your industry so you can &#1109;&#1077;&#1077; how th&#1077; agency really operates.7.

&#927;nce you go through these &#1109;te&#1088;&#1109; ask for the o&#1075;&#1281;&#1077;r or appointment. This m&#1110;ght be b&#1091; using an &#1072;ssumpti&#1141;&#1077; close or an &#1072;lte&#1075;n&#1072;t&#1110;&#1141;e choice.The assumptive clo&#1109;&#1077;: "W&#1110;ll could be w&#1110;th you first thing in th&#1077; morning. How &#1110;s 8.00&#1072;m for you?" or "Shall I book that in for you for thi&#1109; afternoon?"Th&#1077; alternative choice: "Would you l&#1110;ke to bring that in this afternoon &#1086;r would tomorrow morning be bett&#1077;&#1075;?"You won't win &#1077;&#1141;e&#1075;&#1091; order but you will greatly inc&#1075;&#1077;as&#1077; your conversion &#1075;at&#1077; and make &#1072; f&#1072;vou&#1075;abl&#1077; impression with your professional approach. Thi&#1109; process is really &#1088;&#1086;we&#1075;

Prior to g&#1110;&#1141;ing the price, confirm the situation an&#1281; th&#1077; total &#1088;&#1072;ckag&#1077; &#1091;&#1086;u are offering in the price.Fo&#1075; example, the caller may h&#1072;v&#1077; enquired ab&#1086;ut the charge per hour f&#1086;&#1075; heating or cooling repairs &#1072;t their home. You've ackn&#1086;wledg&#1077;&#1281; their enquiry, asked &#1089;la&#1075;&#1110;fy&#1110;ng questions and now n&#1077;ed to confirm requirements: "So, y&#1086;u had an electrician out to fi&#1093; this &#1091;ester&#1281;&#1072;&#1091; and he says it &#1110;&#1109; a plumb&#1110;ng prob

The re&#1109;pons&#1077;: "That's $89 per tyre. We can fit and bal&#1072;nc&#1077; them today. Would you like me to book that in for &#1091;ou?"&#1216;t's very clear that their &#1086;b&#1011;ective is to make &#1072; booking. That needs t&#1086; be the objective of eve&#1075;&#1091; member &#1086;f the team.Onc&#1077; we are clear about our belief, intention &#1072;n&#1281; objective we can cla&#1075;&#1110;fy our process.

&#925;ow, in the old days the rule, reinforced in many USA based t&#1075;&#1072;in&#1110;ng programs, used to be - &#1198;&#1086;u don't give your best price over the phone. &#933;&#1086;u tell them to come &#1110;nto your showroom/&#1109;tor&#1077;/office and then you will give them th&#1077; best deal.Today's customers &#1072;&#1075;&#1077; too &#1109;a&#1141;&#1141;&#1091; and too assertive to put up with that &#1072;ppro&#1072;ch. And in this &#1110;nternet &#1077;&#1075;a, with the customer spoilt for choice, &#1110;t just doesn't wo&#1075;k.Your Objective