BP/Control Systems

What is a Control System?

 * The formal target-setting, monitoring, evaluation and feedback systems that provide management with information about whether the organization's strategy and structure are meeting strategic performance objectives.

Four steps for desiging an effective strategic control system:

 * establish the standards or targets against which performance is to to be evalutioned
 * create the measuring or monitoring systems that indicte whether th etargets are being reached
 * compare actual performance against the established targets.
 * initiate corrective action when it is decided that the target is not being achieved.

PERC's control system:
- Input - internal + coord

- Output - internal


 * General:
 * Orientation
 * ensures that all volunteers receive the same information (I need to look at all the parts of this)


 * Organizational tools


 * Wiki - a spot for each committee member to work on a project and have access to information regarding that committee. Consistent look(?).


 * Dot project - Organization. Helps to retain information if a volunteer leaves.


 * PVN (PERC volunteer news) - Means to share information within the organization. Standardized.

Finacial Controls: - Finances are handled by a committee which reports (How often???)
 * Volunteer feedback
 * look at how thing are working with the volunteer. Are they functioning as part of the group to the need to improve. How are they enjoying the committee. Does the committee need work.

Strategic reward systems:
 * unlike the for profit organizations, non-profit organizations need to reward its volunteers in non-tangible ways. (I think that this is a little more complicated. Even businesses often reward people with non-tangibles i.e. pool tables, free parking, extra days off. Are we making recommendations or just describing. A reward system in PERC's environment would be a much harder thing to do. It is understood that each volunteer is appreciated as much as another.)

Structure:
 * C'ttees
 * voluntary association